@import url('https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;600;700&family=Space+Grotesk:wght@500;600;700&display=swap');
:root{--ink:#17202a;--muted:#6f7983;--line:#e8ebee;--soft:#f6f8f9;--cyan:#08bdd1;--pink:#ef267a;--orange:#ff9b24;--green:#20a367}*{box-sizing:border-box}body{background:#fff;color:var(--ink);font-family:'DM Sans',sans-serif}button,input,textarea,select{font:inherit}button{cursor:pointer;border:0}h1,h2,h3{font-family:'Space Grotesk',sans-serif;margin:0}h1{font-size:clamp(26px,4vw,39px);letter-spacing:-1px}h2{font-size:28px;letter-spacing:-.7px}h3{font-size:17px}.muted{color:var(--muted);font-size:14px}.eyebrow{color:#84909b;font-size:10px;letter-spacing:1.8px;font-weight:700;margin:0 0 12px}.app-shell{min-height:100vh;display:flex;background:#fff}aside{width:245px;border-right:1px solid var(--line);padding:28px 20px 22px;display:flex;flex-direction:column;position:fixed;inset:0 auto 0 0;background:white}.brand{display:flex;flex-direction:column;gap:3px;padding:0 14px 42px}.brand img{width:135px;height:70px;object-fit:contain;object-position:left center}.brand span{font-size:11px;color:#919aa2;letter-spacing:.7px}.app-shell nav{display:grid;gap:6px}.app-shell nav button{background:none;color:#717b84;text-align:left;padding:12px 14px;border-radius:7px;display:flex;gap:12px;align-items:center;font-size:14px;transition:background .2s,color .2s}.app-shell nav button:hover,.nav-active{background:#f0fafb!important;color:#079caf!important;font-weight:600}.side-bottom{margin-top:auto;display:grid;gap:18px;padding:0 14px}.bot-mini{font-size:12px;color:var(--green);font-weight:600}.live-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#19b36b;margin-right:7px;box-shadow:0 0 0 3px #e2f7ed}.logout{background:none;color:#77818a;display:flex;align-items:center;gap:10px;font-size:13px;padding:0}.content{margin-left:245px;width:calc(100% - 245px);padding:46px clamp(24px,5vw,80px);max-width:1320px}.content header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:48px}.status-pill{border:1px solid #cdeedc;color:#168d59;border-radius:20px;padding:9px 14px;font-size:12px;font-weight:600}.hero-row{display:flex;justify-content:space-between;align-items:end;padding-bottom:40px;border-bottom:1px solid var(--line)}.hero-row h2{margin-top:8px}.stat-strip{display:flex;gap:36px}.stat-strip div{display:grid;gap:4px}.stat-strip b{font:700 26px 'Space Grotesk'}.stat-strip span{font-size:12px;color:var(--muted)}.section-head{display:flex;justify-content:space-between;align-items:center;margin:28px 0 16px}.section-head>span{font-size:12px;color:#9aa3ab}.customer-list{display:grid;gap:8px}.customer-card{width:100%;background:#fff;border:1px solid var(--line);border-radius:8px;padding:17px;display:flex;align-items:center;gap:14px;text-align:left;transition:border .2s,transform .2s}.customer-card:hover{border-color:#9cdee3;transform:translateX(3px)}.avatar{width:37px;height:37px;flex:none;border-radius:50%;background:#eef7f8;color:#0ba4b4;display:grid;place-items:center}.avatar.bot{background:#fff2e4;color:#e48617}.customer-main{display:grid;gap:3px;flex:1}.customer-main strong{font-size:14px}.customer-main span{font-size:11px;color:#9aa3ab}.customer-main p{font-size:13px;color:#59636c;margin:8px 0 0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:500px}.customer-meta{display:grid;justify-items:end;gap:9px}.customer-meta small{font-size:11px;color:#a0a8af}.tag,.attention,.mock-badge{font-size:10px;padding:5px 8px;border-radius:4px;background:#f0fafb;color:#1598a4;font-weight:600}.attention{background:#fff0ef;color:#d9514d}.test-chat{border-top:1px solid var(--line);margin-top:48px;padding-top:28px}.test-input{display:flex;border:1px solid #dfe4e7;border-radius:7px;padding:5px;margin-top:10px;max-width:680px}.test-input input{border:0;outline:0;padding:10px 12px;flex:1;font-size:13px}.test-input button{background:var(--ink);color:#fff;width:37px;height:37px;border-radius:5px;display:grid;place-items:center}.test-input button:disabled{opacity:.35}.bot-reply{margin-top:15px;max-width:680px;background:#fffaf3;border:1px solid #ffe1b7;padding:14px;display:flex;gap:11px;border-radius:7px}.bot-reply b{font-size:12px}.bot-reply p{font-size:13px;margin:5px 0 0;line-height:1.5}.empty{border:1px dashed #dfe5e8;border-radius:8px;padding:42px;text-align:center;display:grid;justify-items:center;gap:8px;color:#8b959e}.empty svg{color:#0ba4b4}.empty span{font-size:13px}.drawer{position:fixed;right:0;top:0;bottom:0;width:min(420px,100vw);background:#fff;box-shadow:-12px 0 35px #17202a18;z-index:5;display:flex;flex-direction:column}.drawer-top{padding:28px 28px 20px;border-bottom:1px solid var(--line);position:relative}.drawer-top h2{margin:12px 0 2px;font-size:22px}.drawer-top span{color:var(--muted);font-size:12px}.close{position:absolute;right:20px;top:18px;background:none;font-size:28px;color:#9aa3ab}.drawer-actions{padding:15px 24px;display:flex;gap:6px;border-bottom:1px solid var(--line);flex-wrap:wrap}.drawer-actions button{background:#f4f6f7;padding:8px 10px;border-radius:5px;font-size:11px;color:#59636c}.messages{flex:1;overflow:auto;padding:24px;display:grid;align-content:start;gap:12px;background:#fbfcfc}.bubble{max-width:80%;padding:10px 12px;border-radius:9px;display:grid;gap:5px;font-size:13px;line-height:1.4}.bubble.customer{justify-self:start;background:#fff;border:1px solid var(--line)}.bubble.bot{justify-self:end;background:#e9f8f5}.bubble small{font-size:10px;color:#9aa3ab}.note-form{display:flex;padding:14px;border-top:1px solid var(--line);gap:7px}.note-form input{border:1px solid var(--line);padding:10px;flex:1;outline:0;border-radius:5px;font-size:12px}.note-form button{background:var(--ink);color:#fff;padding:0 13px;border-radius:5px;font-size:12px}.simple-page{max-width:850px}.row-card,.product-card{border:1px solid var(--line);padding:14px 16px;border-radius:7px;display:flex;align-items:center;gap:13px;margin-top:9px}.row-card>div:nth-child(2){flex:1;display:grid;gap:4px}.row-card span{font-size:12px;color:var(--muted)}.row-card select{border:1px solid var(--line);padding:8px;font-size:12px;border-radius:5px}.page-toolbar{display:flex;justify-content:space-between;align-items:center}.primary{background:var(--ink);color:white;border-radius:5px;padding:11px 15px;display:inline-flex;gap:8px;align-items:center;font-size:12px;font-weight:600}.product-form{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:22px 0}.product-form input,.settings-form textarea{border:1px solid var(--line);padding:11px;border-radius:5px;outline:0;font-size:13px}.product-form input:first-child,.product-form input:last-child{grid-column:span 2}.product-card{justify-content:space-between}.product-card div{display:grid;gap:4px}.product-card p,.product-card small{font-size:12px;color:var(--muted);margin:0}.product-card>strong{font-family:'Space Grotesk';white-space:nowrap}.settings-form{display:grid;gap:15px}.settings-form label{display:grid;gap:7px;color:#59636c;font-size:12px}.settings-form textarea{min-height:60px;resize:vertical}.wide{width:100%;justify-content:center}.login{min-height:100vh;background:linear-gradient(135deg,#fff 0%,#f8fbfb 65%,#eefafa 100%);display:grid;place-items:center;padding:24px}.login-box{width:min(420px,100%);background:#fff;border:1px solid var(--line);padding:38px;box-shadow:0 18px 50px #17202a0b}.full-logo{display:block;width:160px;height:85px;object-fit:contain;object-position:left center;margin-bottom:23px}.login h1{font-size:30px;line-height:1.08;margin-bottom:12px}.login form{display:grid;gap:14px;margin-top:26px}.login label{display:grid;gap:6px;font-size:12px;font-weight:600}.login input{border:1px solid #dfe4e7;padding:12px;border-radius:5px;outline:0;font-size:14px}.login input:focus{border-color:#2bbdcc}.error{background:#fff0ef;color:#c84643;font-size:12px;padding:10px;border-radius:4px}.secure{margin-top:24px;color:#8b959e;display:flex;gap:6px;align-items:center;font-size:11px}.boot{height:100vh;display:grid;place-items:center;align-content:center;gap:12px;color:#8b959e;font-size:12px}.boot img{width:60px;height:60px;object-fit:contain}@media(max-width:700px){aside{position:fixed;inset:auto 0 0 0;width:100%;height:66px;padding:6px 6px;z-index:4;border-top:1px solid var(--line);border-right:0}.brand,.side-bottom{display:none}.app-shell nav{display:flex;justify-content:space-around}.app-shell nav button{display:grid;gap:3px;justify-items:center;padding:8px 10px;font-size:10px;border-radius:5px}.content{margin:0;width:100%;padding:28px 17px 90px}.content header{margin-bottom:32px}.content header h1{font-size:27px}.status-pill{padding:7px 9px}.hero-row{display:grid;gap:24px}.stat-strip{gap:26px}.stat-strip b{font-size:22px}.customer-card{padding:13px}.customer-main p{max-width:180px}.customer-meta{display:none}.product-form{grid-template-columns:1fr}.product-form input:first-child,.product-form input:last-child{grid-column:auto}.login-box{padding:28px 22px}.drawer{width:100%}}html,body,#root{min-height:100%;margin:0}.nav-icon{width:20px;text-align:center;font-size:16px}.row-card select{max-width:230px}.toast{position:fixed;right:18px;top:18px;background:#17202a;color:#fff;padding:11px 14px;border-radius:7px;z-index:20;font-size:13px;box-shadow:0 8px 28px #0002}.hidden{display:none!important}.clickable{cursor:pointer}.settings-form input{border:1px solid var(--line);padding:11px;border-radius:5px;outline:0;font-size:13px}.settings-form textarea{width:100%}.human-note{font-size:11px;color:#d9514d;margin-top:3px}.drawer .messages{min-height:180px}.icon-button{background:none;color:#6f7983;font-size:19px}.product-card button{background:#fff0ef;color:#d9514d;border-radius:5px;padding:6px 9px;font-size:11px;margin-left:10px}.product-actions{display:flex;align-items:center;gap:8px}.media-note{font-style:italic;color:#7b8791}